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California Office of the Patient Advocate
“I had my first MRI. I was ignorant to the difference between my prior CT scans and an MRI scan. I was very nervous of the tight space and Teresa Childers was assigned to my MRI. I expressed my angst and my ignorance of the situation with her. Teresa was very calming and patient with me and took the time to explain the process to me with a suggestion of how to proceed in a way that helped calm me. I know this may seem insignificant to whoever is reading this, but I would not take the time to write this if it wasn’t significant to me. I was alone and felt overwhelmed and fear of anxiety. I want to express my appreciation to Teresa for her professionalism and caring bedside manner.”
“Dr. Choi and the staff at the surgery center are amazing! She saved my breast from further pain and the entire staff are truly wonderful for holding my hand through one of the most traumatic experiences of my life.”
“I was fortunate enough to have Anna as my nurse. From the time I was brought back to the procedure room until I left the department, Anna was my nurse. She made a somewhat uncomfortable experience very fabulous and comfortable. She began by listening to me that IV's were difficult for me, and spend time putting in the IV. She talked with me about what to expect. She laughed with me when I joked. When it was time to have the doctor begin the procedure, Anna stayed with me as I had requested. My entire experience was pleasant and easy. Sansum Clinic is fortunate to have such a competent and caring nurse at their clinic. Thank you!”
“The staff was excellent. They made sure that I was informed about my procedure. Additionally, they made sure I was comfortable throughout my procedure. I would definitely recommend them to others!”
“I wanted to take a moment to thank Dr. Brennan for taking such great care of my sons, Mason and Heath. We always have a good experience at his office, and that is not always easy for little guys. His call backs are so helpful advising us at home and putting my mind at ease. ”